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Have a return? Rely on our 100% Satisfaction Guarantee
You may return any item purchased from us for any reason within thirty (30) days of purchase. For online and catalog orders, the product ship date is the date of purchase. Only one opened package of any product in a shipment is eligible for return. All others of the same product must be in unopened and original condition to receive a full refund. Your refund will be processed based on your original form of payment. Opened or damaged items may only be eligible for partial refund or merchandise credit. You may mail the product and receipt to:
580 West 300 North
Ogden, UT 84404
Shipping and handling charges are non-refundable. For returns via mail, you must carefully package the product, include a copy of the receipt, pay for the cost of return shipping, and we must physically receive the return within the 30 day period. We reserve the right, at our sole discretion, to reject any return that does not comply with these requirements.
If you have any questions or require assistance, please contact our Customer Service Department at firstname.lastname@example.org.
For product returns on orders outside the mainland United States, please contact Customer Service for assistance.